Schlieren is European champion

Not in Berlin, Paris or London, but in Schlieren, customers are perfectly immersed in the world of Lexus and feel the fascination.

All areas under the magnifying glass
Lexus Schlieren also came out on top across Europe in the areas of service quality, such as service, advisory competence or order and cleanliness.

Lived hospitality
Christoph Frei, a native of Aargau, has been managing the Lexus Center in Schlieren for a year. Anonymous test purchases and consulting sessions with undercover auditors have shown: No one has better integrated the original Japanese virtues practiced at Lexus into everyday business. Together with his team, he implements the omotenashi principle of hospitality day after day.

Highest demands
Lexus places high demands on its centers. They can only be met by those who live Kaizen and strive every day to make good things better and thus more successful without compromise in every area. "We congratulate Lexus Schlieren on this outstanding result and are encouraged by it to invest even more time and heart and soul in increasing customer satisfaction in Switzerland," says Christian Wellauer, Director Lexus Switzerland.

Also successful
The eleven other Lexus Centers also finished with very good and good results. In total, six of the 12 Lexus Centers tested in Switzerland scored the maximum of five stars.

Hybrid Test Days
Customers can experience new things with many attractive offers from September 1 - 16 at all Lexus Centers. As of now, the new Lexus LC is available for test drives there.

www.lexus.ch